Family-owned & independent
No franchise fees, no investor targets — decisions made at the kitchen table, not a boardroom.
Family-owned since 2013
The crew behind 12,000+ worry-free repairs
Idea Tech Global started in 2013 with two vans in Queens and one rule: quote flat, show up on time, leave it cleaner than you found it. Thirteen years later we cover 40+ metro areas — still family-owned, still W-2 licensed plumbers, never gig subcontractors.
Book a visit0+years in business across the USA
0k+service calls completed since 2013
0%of customers rate us five stars
A track record you can trust
Numbers our customers verify every day — on every call, in every home we serve.
0+years of plumbing experience across the USA
0k+service calls completed since 2013
0~minutes average emergency response time
0%of customers rate our work five stars
What we stand for
Four rules printed on the wall of our dispatch office — the same ones from day one in Queens.
- W-2, background-checked technicians — never day labor or gig subs
- Flat-rate quotes since day one — no hourly meters, no surprises
- Clean-work promise: covers, shoe protectors and full cleanup
- A written 5-year warranty on everything we touch
Our own 24/7 dispatch
Real employees answer in under 30 seconds — never an outsourced call center reading a script.
200-hour academy
Every tech completes our in-house training program before their first solo job — and re-certifies yearly.
From two vans to 40+ metros
[1]
2013 — Two vans in Queens
Daniel and Maria Reyes bought two used vans. The first 300 jobs came entirely from word of mouth.
[2]
2016 — Tenth metro
Our in-house 24/7 dispatch went live — and average emergency arrival dropped below one hour for good.
[3]
2021 — Job #5,000
We opened our own training academy, so every new hire learns our standard before their first solo call.
[4]
2026 — 40+ metros
12,000+ jobs later, the rule from the first van still runs the company: quote flat, show up on time.
The people at your doorstep
Licensed, background-checked and re-certified every year — these are the folks in your home.
DR
Daniel Reyes
Founder & Master Plumber — 22 years on the tools, still takes Sunday emergency shifts.
License #M-88213 · NY / CT / TXMB
Marcus Bell
Lead Technician — runs the emergency rotation and trains every new hire on leak detection.
14 yrs · EPA 608 · Backflow certifiedAT
Ana Sofia Torres
Gas Systems Lead — every gas line in the company passes through her pressure gauge first.
11 yrs · CSST & gas-line certifiedJP
James Park
Remodel Manager — the single point of contact who keeps every project on its fixed price.
9 yrs · NARI member · OSHA 30Homeowners talk about our work
They arrived in 40 minutes on a Sunday night and had our burst pipe fixed before midnight. Absolutely flawless work.
SM
Sarah M.Austin, TX · Emergency repair
Upfront quote, zero upselling, spotless work. The new water heater they installed has been perfect for a full year.
DR
David R.Denver, CO · Water heater
Camera inspection showed exactly what was wrong and the final price matched the estimate to the dollar. Rare honesty.
PK
Priya K.Seattle, WA · Drain cleaning
Our bathroom remodel finished two days ahead of schedule. The crew treated our home like their own the whole week.
MT
Marcus T.Chicago, IL · Remodel
They filed the insurance claim for us after the kitchen leak. We ended up paying nothing out of pocket at all.
EV
Elena V.Miami, FL · Insurance claim
Honest, fast and tidy. Idea Tech Global is the only service number I keep stuck on the fridge.
JP
John P.Phoenix, AZ · Maintenance
Still have questions?
Our dispatch team answers within minutes — day or night, weekends and holidays included.
+1 (888) 555-0134
24/7 live dispatch
Pickup under 30 sec
Free phone estimate
Book a visit and meet us in person.
The crew that answers the phone is the crew that shows up — that's been the whole trick since 2013.